[Products]
Supporting the OEI process in relation to defect management.

Ticket Tracker is an integration product from OEI. It fully supports our scalable approach to the processing and analysis of defect removal. Although the process associated with this tool is both complete and well documented, it retains the simplicity in use that our users have come to expect.

Use these links to guide yourself through the use of TicketTracker, one element at a time.

the primary window
composing new defect tickets
adjusting exitsting tickets
search settings
process diagram and status levels
urgency levels
modify a ticket

a few of TicketTrackers goals:

  • Help define and support the OEI defect removal process.
  • Keep it simple! The most effective system is the one that gets used.

To learn more about our design philosophy, Click here.

[Line]

[ HOME | SERVICES | PRODUCTS | ABOUT OEI | JOBS | NEWS | CONTACT ]

Copyright 1996-1999, Object Enterprises Incorporated. All Rights Reserved.
Send questions or comments about this page to webmaster@oeinc.com
[Distinctive OEI Dot]